Privacy Policy

We are committed to being transparent about how we collect and process your personal information.

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we use various methods to keep you informed about Personal Data practices relevant to you.
Where specific details are needed, we will provide them at the appropriate time.
We're happy to answer any questions and provide clarification on any legally imposed limitations. You can reach us by email at: info@falcongainmere.com

Your personal data will only be used for the purposes set out in this Policy.

We process your personal data for a range of purposes: to provide the website and connect you with third-party trading platforms (the "Services"); to improve the site; to protect our rights and interests; to support the maintenance and delivery of the Services; to meet regulatory and legal obligations; and to carry out administrative and business activities necessary for the Services to function.
We also process your personal data to better understand your preferences and needs.

Use these tools to protect your rights with respect to Personal Data:

To exercise your rights, contact us at any time. You may request access to your personal data, ask us to modify or delete it, restrict its use for specific or general purposes, or arrange for it to be transferred to you or a third party. We will accommodate your request.

Protect Your Personal Data:

While we cannot guarantee the absolute security of your personal data, we are committed to employing a range of methods and techniques to protect it.
This Privacy and Security Policy is complete.

1. The Scope?

This policy describes the types of personal data the Company collects from natural persons, and how that data is processed, shared with third parties, and secured.
This policy applies to information relating to an identified or identifiable natural person. A person is considered identifiable if they can be recognized directly or through a combination of additional information the Company holds or can reasonably access.
"Processing" refers to any operation involving the use or collection of personal data, including its organization, structuring, and storage.
Our services are intended for general audiences aged 18 and above. We do not knowingly collect information from, or permit use of our services by, anyone under the age of 18. If we become aware that such information has been collected, we will delete it promptly.

2. What Personal Data Do We Hold About You?

When you access our services, channels, or website, we collect personal data. Depending on the situation, we may request this data directly from you, gather it by analyzing how you use our services or channels, or receive it from our third-party partners.

You are not required to share personal information with us. However, choosing not to may limit our ability to deliver our Services or grant you access to the website.

Providing personal data is not required. However, withholding it may prevent us from delivering the Services or granting you access to the website.

4. What Personal Data Do We Collect? When you visit our website, we collect the following personal data:

This includes data about your online activity, traffic information (such as IP address, access dates, and access times), language settings, software crash logs, browser type, and device details. This information is non-personal and cannot be used to identify you.
Personal Data We receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.
Personal information provided to third-party platforms to facilitate trade: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

6. Transfer of Personal Data to Third Parties We may share your personal data with third parties in the following circumstances: - Service providers and business partners who assist us in operating our platform and delivering our services, such as payment processors, technology providers, and customer support partners. - Professional advisers, including lawyers, auditors, and consultants, where necessary for legal, compliance, or business purposes. - Regulatory authorities, law enforcement agencies, or other government bodies when disclosure is required by applicable law or legal process. - Prospective buyers, investors, or successors in connection with a merger, acquisition, restructuring, or sale of all or part of our business. - Other third parties where you have given your explicit consent for such disclosure. Where personal data is transferred to third parties, we require those parties to handle it in accordance with applicable data protection laws and to implement appropriate security measures. Personal data will not be sold to third parties for their independent marketing purposes. If you are located outside the jurisdiction in which we operate, your personal data may be transferred to, stored, or processed in a different country. By using our services, you acknowledge and consent to such transfers, subject to the safeguards described in this policy.

We may share your Personal Data with third-party service providers that support our operations, including hosting and storage providers and user experience analytics services. Upon your request, we may also share specific Personal Data with third-party trading platforms. In such cases, your Personal Data will be subject to the privacy policies of those platforms. Your Personal Data may be shared with more than one trading platform. We may share Personal Data with affiliated entities or business partners where doing so supports the development and improvement of our products and services. Where necessary to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities. We may also share your Personal Data with prospective investors, buyers, or lenders in connection with any transaction involving the Company or any entity within the group — including the transfer or sale of assets, or any merger, restructuring, consolidation, or insolvency proceedings.

7. Cookies and Third-Party Services We use cookies and third-party services on our website. These may collect data about your browsing activity, device, and interactions to support website functionality, analytics, and advertising. Third-party providers operating on our website have their own privacy policies and data practices, which are independent of ours. We are not responsible for the privacy practices of these third parties. We encourage you to review their policies before interacting with their services. You may manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some parts of the website.

We may work with third-party service providers, including advertising networks and analytics companies, which may also use cookies or similar tracking technologies on our website.
Cookies are small text files placed on your device when you visit the website. They collect information about your browsing habits and preferences to improve your experience, remember your settings, and tailor content to your interests. Cookies are also used for statistical and analytics purposes.
We use two types of cookies. Session cookies are temporary and are deleted from your device once you close your browser. Persistent cookies remain on your device after your browser is closed and allow the website to recognize you as a returning user, making it easier to resume your experience.

Types of Cookies:

We may use them according to their intended purpose.

ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods as permitted by applicable law, regulations, or orders.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We regularly review the personal data we hold to ensure it is not retained beyond what is necessary.

9. Transfers of Personal Information to a Third-Party Country or International Organisation

10. Security of Personal Data We implement technical and organizational measures designed to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction. While no system can guarantee absolute security, we take reasonable steps to safeguard the personal data we hold. Access to your personal data is restricted to personnel who require it to perform their duties. All such individuals are bound by confidentiality obligations. Where we engage third parties to process personal data on our behalf, we require them to apply appropriate security standards consistent with our own. In the event of a personal data breach that poses a risk to your rights or interests, we will take prompt action in accordance with our obligations and notify affected individuals where required. You are responsible for maintaining the confidentiality of any account credentials associated with our services. Please notify us immediately if you suspect any unauthorized access to your account.

We have implemented appropriate organizational and technical measures to protect personal data, including safeguards against accidental or unlawful destruction, loss, or modification. We cannot guarantee that the security of your personal data will be maintained without error, nor can we accept liability for any indirect, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, disclosures resulting from transmission errors, unauthorized third-party access, or other causes beyond our control.
Where legal or regulatory obligations require it, we may be required to disclose your personal data to third parties, such as public authorities. In such cases, we have no control over the security measures applied to your personal data by those third parties.
Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any personal data you transmit to us through the internet.

11. Links to Third-Party Websites

Our website contains links to third-party websites and applications. These sites and apps are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to any actions taken through third-party sites or apps.
Before accessing or using any third-party website or app, we recommend reviewing its privacy policy. We also advise exercising caution before providing any Personal Data to such sites or apps.

12. Modifications to this Policy We may update this Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you directly. Continued use of our services after changes are posted constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed of any updates.

Before visiting any third-party website or app, read their privacy policy carefully. We also recommend exercising caution when sharing your personal data with them.

13. Your rights with respect to your personal information You have the following rights regarding your personal data, subject to applicable law: Right of access. You may request confirmation of whether we process your personal data and, if so, obtain a copy of that data along with related information about how it is used. Right to rectification. You may request correction of any inaccurate personal data we hold about you, and completion of any incomplete personal data. Right to erasure. You may request deletion of your personal data where there is no compelling reason for us to continue processing it. Right to restrict processing. You may request that we limit how we use your personal data in certain circumstances — for example, while the accuracy of that data is being verified. Right to data portability. Where processing is based on your consent or the performance of a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format. Right to object. You may object to processing based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless processing is necessary for the establishment, exercise, or defence of legal claims. Right to withdraw consent. Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. Right to lodge a complaint. You have the right to lodge a complaint with the relevant supervisory authority if you believe your personal data has been processed unlawfully. To exercise any of these rights, contact us using the details provided in this policy. We will respond within the timeframe required by applicable law. Please note that certain rights are not absolute and may be subject to limitations depending on the nature of your request.

You have the right to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete any Personal Data we no longer require. You may also restrict the scope or types of processing applied to your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please submit a written request to the email address below.
Access rights
The Company can verify whether your Personal Data is being processed. If it is, you have the right to access that data.
The Company will provide an electronic copy of your Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, the Company may refuse or limit its response accordingly.
Right to rectification
The Company may rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of processing.
Right to erasure
This right applies in the following circumstances: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds specific to your situation, to processing of your Personal Data based on legitimate interests pursued by us or a third party; (e) the Personal Data have been unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing of that data.
Where processing is restricted, Personal Data may only be retained with your consent, or for the establishment, exercise, or defense of legal rights, or to protect the rights of another individual, or on grounds of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive your Personal Data in a structured, machine-readable format.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising this right does not affect your right to erasure. The right to data portability does not adversely affect the rights or freedoms of others.
Right to object
You have the right, at any time, to object to the processing of your Personal Data where that processing is based on legitimate interests pursued by the Company or a third party, including profiling based on those interests. If we cannot demonstrate compelling legitimate grounds for processing that override your rights, interests, or freedoms, or that are necessary for the establishment, exercise, or defense of legal rights, we will cease processing.
Regarding direct marketing, you have the right at any time to object to the processing of your Personal Data for that purpose.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with a supervisory authority established by a Member State to oversee the protection of individuals' fundamental rights in relation to the processing of Personal Data within the European Union.
European Union and Member State law may limit your rights in relation to your Personal Data as described in this section 13.
We will respond to requests made under your rights in section 13 within one month of receipt. Where necessary, and depending on the complexity or volume of requests, this period may be extended by up to two months. We will notify you of any extension within one month of receiving your request, along with the reasons for the delay.
Unless otherwise provided under section 13, information provided in response to your rights requests will be supplied free of charge. Where a request is manifestly unfounded or excessive, in particular due to its repetitive nature, we may charge a reasonable administrative fee or decline to act on the request.
Where we have reasonable doubts about the identity of the person making